PRIVACY POLICY
Updated: January 1st 2025
At Tailored Blinds Inc. (referred to as "we", "our", or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.tailoredblinds.ca, and engage with our services, including the design, sale, and installation of custom window and door coverings.
1. Information We Collect
We collect various types of personal information from you when you interact with us through our website, contact forms, or other communication channels:
Personal Identification Information: Name, email address, phone number, and mailing address.
Transaction Information: Details related to products purchased, installation services, billing, and payment information.
Usage Information: Information about your device and how you use our website, including IP addresses, browser type, operating system, and browsing history.
Location Information: Geolocation data when you provide us with permission to collect such information.
Other Information: Any other information you voluntarily provide to us, including inquiries, feedback, or requests for services.
2. How We Use Your Information
We use your personal information for the following purposes:
To Provide Services: To fulfill your orders for custom blinds and coverings, process payments, and provide installation services.
To Communicate with You: To send you order confirmations, promotional updates, service reminders, and respond to your inquiries or feedback.
To Improve Our Website and Services: To monitor usage patterns and improve the functionality and content of our website.
For Marketing Purposes: To provide you with tailored offers, advertisements, and promotions related to our products and services, based on your preferences and interactions with our site.
Legal Compliance: To comply with legal obligations and resolve any disputes related to our services.
3. How We Protect Your Information
We take the privacy and security of your personal information seriously. We use industry-standard security measures, including encryption and secure servers, to protect your data during transmission and storage. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
4. Disclosure of Your Information
We may disclose your personal information to third parties under the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us with processing payments, delivering products, providing installation services, and performing other business operations.
Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Tailored Blinds Inc., our customers, or others.
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve your browsing experience and gather information about how our site is used. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can control cookie settings through your browser settings, but disabling cookies may limit your ability to use certain features of our site.
6. Your Rights and Choices
As a resident of Canada, you have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to certain legal and contractual exceptions.
Withdrawal of Consent: You may withdraw your consent to our processing of your personal information at any time, subject to legal and contractual obligations.
Opt-Out: You can opt out of receiving promotional communications from us by clicking the unsubscribe link in our emails or contacting us directly at info@tailoredblinds.ca.
To exercise any of these rights, please contact us using the contact information provided below.
7. Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer required, we will securely delete or anonymize it.
8. Children's Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child has provided us with personal information, we will take steps to remove such information.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Tailored Blinds Inc.
Email: info@tailoredblinds.ca
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.